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Re: Where is my question?




On 07.05.2008 02:42, CET - what odd quirk of fate caused  Jay Garcia to 
generate the following:? :
> On 06.05.2008 17:39, The Real Bev wrote:
>
>  --- Original Message ---
>
>   
>> Jay Garcia wrote:
>>
>>     
>>> On 06.05.2008 15:26, The Real Bev wrote:
>>>
>>>  --- Original Message ---
>>>
>>>       
>>>> Rinaldi J. Montessi wrote:
>>>>
>>>>         
>>>>> The Real Bev wrote:
>>>>>           
>>>>>> Rinaldi J. Montessi wrote:
>>>>>>             
>>>>> ------------------------
>>>>>           
>>>>>>> I've missed you.
>>>>>>>               
>>>>>> Likewise.  What's new?
>>>>>>
>>>>>> I'm sure I missed whatever explanation/workaround was given for 
>>>>>> secnews.netscape.com.  Is there one?
>>>>>>             
>>>>> Lost certificate seems to be the official story.  Ergo, RIP at least for
>>>>> now.  Jay seems to hold some hope that it will be resurrected.
>>>>>           
>>>> <sigh> And I thought that *I* had problems with keeping track of things.
>>>>         
>>> Somebody, possibly the cleaning lady, at AOL lost it.
>>>       
>> When my husband sold software by mail, one of his customers pleaded for 
>> a new disk (5" floppy, shows how long ago that was) because the cleaning 
>> lady waxed the one he bought.  Usually Allen asked for a SASE and the 
>> old disk just to keep people honest (didn't work for Chicago) but this 
>> was such a novel problem he sent him one for free.
>>
>> He's still got the software (free updates forever for customers, 
>> although it's been a long time since anybody wanted a cross-assembler 
>> and there have been no new versions since...whenever), but now he just 
>> includes it in an email.  Yeah, it actually happened a couple of years 
>> ago.  Now THAT'S customer service.
>>
>>     
>
> I know all about the lost are of customer service, to wit:
>
> I had a customer in Atlanta (I'm in New Orleans) to whom I sold a
> complete server pre-configured with Novell 3.12. He called one Friday
> late in the evening with a "server dead" issue. We determined it to be a
> hardware problem and he had to get his business up and running first
> thing Monday morning. I was knocking on his door Saturday afternoon with
> a new server. Was only 550 miles to his door ... no biggie.
>
>   

you mean to tell us, it took you nearly 24 hours to get there??  Did you 
walk it?

reg
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