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Re: Where is my question?




On 07.05.2008 14:32, CET - what odd quirk of fate caused  Jay Garcia to 
generate the following:? :
> On 07.05.2008 04:29, squaredancer wrote:
>
>  --- Original Message ---
>
>   
>> On 07.05.2008 02:42, CET - what odd quirk of fate caused  Jay Garcia to 
>> generate the following:? :
>>     
>>> On 06.05.2008 17:39, The Real Bev wrote:
>>>
>>>  --- Original Message ---
>>>
>>>   
>>>       
>>>> Jay Garcia wrote:
>>>>
>>>>     
>>>>         
>>>>> On 06.05.2008 15:26, The Real Bev wrote:
>>>>>
>>>>>  --- Original Message ---
>>>>>
>>>>>       
>>>>>           
>>>>>> Rinaldi J. Montessi wrote:
>>>>>>
>>>>>>         
>>>>>>             
>>>>>>> The Real Bev wrote:
>>>>>>>           
>>>>>>>               
>>>>>>>> Rinaldi J. Montessi wrote:
>>>>>>>>             
>>>>>>>>                 
>>>>>>> ------------------------
>>>>>>>           
>>>>>>>               
>>>>>>>>> I've missed you.
>>>>>>>>>               
>>>>>>>>>                   
>>>>>>>> Likewise.  What's new?
>>>>>>>>
>>>>>>>> I'm sure I missed whatever explanation/workaround was given for 
>>>>>>>> secnews.netscape.com.  Is there one?
>>>>>>>>             
>>>>>>>>                 
>>>>>>> Lost certificate seems to be the official story.  Ergo, RIP at least for
>>>>>>> now.  Jay seems to hold some hope that it will be resurrected.
>>>>>>>           
>>>>>>>               
>>>>>> <sigh> And I thought that *I* had problems with keeping track of things.
>>>>>>         
>>>>>>             
>>>>> Somebody, possibly the cleaning lady, at AOL lost it.
>>>>>       
>>>>>           
>>>> When my husband sold software by mail, one of his customers pleaded for 
>>>> a new disk (5" floppy, shows how long ago that was) because the cleaning 
>>>> lady waxed the one he bought.  Usually Allen asked for a SASE and the 
>>>> old disk just to keep people honest (didn't work for Chicago) but this 
>>>> was such a novel problem he sent him one for free.
>>>>
>>>> He's still got the software (free updates forever for customers, 
>>>> although it's been a long time since anybody wanted a cross-assembler 
>>>> and there have been no new versions since...whenever), but now he just 
>>>> includes it in an email.  Yeah, it actually happened a couple of years 
>>>> ago.  Now THAT'S customer service.
>>>>
>>>>     
>>>>         
>>> I know all about the lost are of customer service, to wit:
>>>
>>> I had a customer in Atlanta (I'm in New Orleans) to whom I sold a
>>> complete server pre-configured with Novell 3.12. He called one Friday
>>> late in the evening with a "server dead" issue. We determined it to be a
>>> hardware problem and he had to get his business up and running first
>>> thing Monday morning. I was knocking on his door Saturday afternoon with
>>> a new server. Was only 550 miles to his door ... no biggie.
>>>
>>>   
>>>       
>> you mean to tell us, it took you nearly 24 hours to get there??  Did you 
>> walk it?
>>
>> reg
>>     
>
> There's a lot more to it, time-mileage-wise. It's the essence of the
> story that counts.
>
>   

I forgot the ;-)  but I reckoned you'd know....

reg
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